Small Business Guide - Small Business Resources
    (Add to Favorites  |  View All Articles  |  Resource Directory)

Quality Controls for Franchising Companies Sample Outline


Quality control in franchising companies is paramount and all franchising companies must have strict guidelines to insure consistency. To insure this takes place throughout your franchise system you must make this a policy in your confidential operations manual. Your first step should be to make an outline of your policies and reasons behind them, since you might need help getting started please feel free to print this article and modify the outline below to best fit your specific business and vision for your company.

Next sit down with a legal pad and a pen when you have some quite time and write out several paragraphs for each item. Once completed with this task you have a workable rough draft. Type it up and make copies for the boardroom. After various other ideas and concepts are kicked around make a couple of revisions and have it properly formatted and type set with cool graphics. This final copy should become Gospel and your new company mantra. Trust me on this, you need a quality control manual and policy that everyone can grab hold of. Think on this.

QUALITY CONTROLS

I. OVERVIEW

A. Insuring Repeat Business

B. Strong Reputation

C. Supplies On Hand

D. Word Of Mouth

E. Franchisor's Guidelines

II. AREA REPRESENTATIVES

A. Help You Watch Managers

B. Field Complaints

C. Set Up Bonus Programs (Employees)

D. Refresher Courses On Site

E. Break In New Employees

III. FRANCHISOR

A. Direct Mail Program

B. Franchisee Contract Renewal

C. Training Crews

D. Designated Representative

IV. EQUIPMENT MAINTENANCE

V. TIMELINESS

VI. SERVICE

A. Same As Quality

B. You Can't Have One Without The Other

"Lance Winslow" - If you have innovative thoughts and unique perspectives, come think with Lance; www.WorldThinkTank.net/wttbbs


MORE RESOURCES:

News provided by Yahoo! News and Google News

$1M goes to Mass. small biz supporters - Bizjournals.com

$1M goes to Mass. small biz supporters
Bizjournals.com, NC - Dec 29, 2008
The Mass. Office of Small Business and Entrepreneurship has awarded $1 million to 25 business development non-profits. According to a news release, ...
State Gives $1M For Small Biz Growth Worcester Business Journal
all 7 news articles

US Celcos Urged To Create New Small-Biz Programs - Telecomweb

Small Biz: New shop strives for global connection - Online Athens

Small Biz: New shop strives for global connection
Online Athens, GA - Jan 3, 2009
Manager Tessa Anderson re-stocks shelves last week at the Earthbound Trading Co. in the Georgia Square Mall. A fairy statue sits on a shelf at the store. ...

Smallbiz Brain Presents America’s Best Companies - PressReleasePoint (press release)

Smallbiz Brain Presents America’s Best Companies
PressReleasePoint (press release), India - Jan 7, 2009
Heard across the United States and in more than 80 countries, the Smallbiz America Network presents “The Smallbiz Brain” to introduce influential guests ...

Wage Increase Will Hit Some Small Biz Hard - NBC4i.com

Wage Increase Will Hit Some Small Biz Hard
NBC4i.com, OH - Dec 31, 2008
By Jason Mays Restaurants, such as Phillip’s Original Coney Island at 450 W. Broad St., will be hit hard by the increase. Owner Nick Manus said food prices ...

Apple Reworks iWork for Small Biz - bMighty.com

Apple Reworks iWork for Small Biz
bMighty.com, NY - Jan 6, 2009
Just about the biggest small-business news out of Apple at Macworld Expo — which opened today in San Francisco — is a whole lot of improvements to its iWork ...

Online, Direct to Grow as 26% of Small Biz Ups Ad Spending - Media Buyer Planner

Online, Direct to Grow as 26% of Small Biz Ups Ad Spending
Media Buyer Planner, MD - Jan 7, 2009
Though 97% of US small-business owners have some degree of concern about today’s dismal economy, 26% plan to spend more on advertising - especially online ...

Six small biz tips from a CEO who flies right - BloggingStocks

Six small biz tips from a CEO who flies right
BloggingStocks - Jan 4, 2009
Boeing Co. (NYSE: BA) CEO, Jim McNerney, is managing a 159300 employee aircraft manufacturer with $66.4 billion in sales and $4 billion in profits (both ...

26% of Small Biz Raises Ad Spend, Precipitating Online Growth - Marketing Vox News

26% of Small Biz Raises Ad Spend, Precipitating Online Growth
Marketing Vox News - 10 hours ago
97% of US small business owners are concerned about the economy, but 26% nonetheless plan to spend more on advertising — especially online. ...

Poll: 25% of small-biz owners worry about survival - Bizjournals.com

Poll: 25% of small-biz owners worry about survival
Bizjournals.com, NC - Dec 29, 2008
One in four small-business owners fear their companies may not survive the recession, says a poll conducted by the National Federation of Independent ...

home | site map | articles
© 2006