Small Business Guide - Small Business Resources
    (Add to Favorites  |  View All Articles  |  Resource Directory)

Outsourcing and Virtual Assistants: Small Business Saviors


Work smarter, not harder

What is one of the best ways to work smarter without working harder? The answer is outsourcing. Whether you need occasional or ongoing assistance, outsourcing can save you money and time. Graphic designers, copywriters, bookkeepers, website programmers, office assistants, and other types of professionals are all readily available.

And, there's a new way of hiring people - the World Wide Web connects independent professionals and small businesses that don't need or want full-time help. Try typing "Virtual Assistant" into a search engine. You will find a vast array of online resources. According to the International Virtual Assistants Association,

    "A Virtual Assistant (VA) is an independent entrepreneur providing administrative, creative, and/or technical services. Utilizing advanced technological modes of communication and data delivery, a professional VA assists clients in his/her area of expertise from his/her own office on a contractual basis."

This means you can find a virtual assistant for almost any type of work. Are you a plumber who needs accounting? Or a professional speaker who needs help arranging your appointments? Perhaps you would like some help writing proposals, designing a new website, or sending out press releases. You can find someone online for all of these services.

For many "around the office" types of jobs, virtual assistants get paid $20 to $50 an hour. More specialized services such as programming, legal assistance, graphic design, or coaching can cost $75 to $125 an hour. This may sound expensive at first. However, if you are not in need of a person in your office 40 hours every week, it becomes a very cost-effective solution.

While I realize, costs fluctuate widely, let's look at some sample numbers to compare the typical costs of maintaining an employee versus outsourcing:

    Sample costs of a full-time employee Employee Salary: $36,000/ $17.31/hr.

    ·Two-week paid vacation: $1,385 to cover your employee's role (more if a temp is hired)

    ·Health Insurance (employer portion for 12 mos.@$150): $1,800

    ·FICA Taxes (7.65%): $2,754

    ·Worker's Comp. (.61%): $220

    ·Unemployment (State & Fed): $309

    ·Misc. costs (Vision, Dental, Disability & 401K Matching, Profit Sharing & Stock Options): >$3,000

    ·Office Space, Equipment, and Software (100 sq. Ft. @ applicable rate): $2500 ($25/sq. ft. is conservative)

    ·Annual Bonus (1 mo. salary): $3000

    ·Sick Time (10 days/year): $1385

    ·Other intangible costs (furniture, testing, training & fees, sick children, etc.): $1200

    Total Typical Costs: $53,553/ $25.75/hr. total effective hourly rate at 100% productivity

At a 75% productivity level, this employee's cost for actual work becomes $34.33/hour and at a 50% productivity level, it's $51.50/hour. A full-time staff person is very unlikely to be 100% productive because of idle time, errands, tasks, personal matters, and a learning curve for certain functions. This is combined with an employer's inability to generate work due to distractions, staff meetings, company functions, lack of time to delegate or supervise, and sales fluctuations.

So, depending on the productivity level of a full-time employee, you may be paying up to 3 times his or her actual salary! You do the math! What's the wise choice? Does an in-house employee save money? In most small businesses, this method simply is not the most cost effective.

Entreprenuer, get your life back!

Outsourcing will save you money, time, and energy. Virtual assistants and other out-of-office professionals own their own equipment with the latest software, they pay their own taxes and benefits, they are experts in their field, they don't require morale building or training, and they aren't going to bring their personal problems into your work space. Virtual assistants and outsourced professionals offer even more advantages: they are loyal to their client companies and will support your goals - they will help you generate ideas and allow you more time to make your business more profitable.

So, if you have employees that you are happy with, then of course that's perfect for your business. Don't fix what ain't broke. However, if you find you are paying too much overhead or spending too much time managing, try a virtual assistant. If you need a new type of service, but don't have the in-house expertise, outsourcing is a great option. There's a world of online help available at your fingertips.

Wendy Maynard, your friendly marketing maven, is the owner of Kinesis (http://www.kinesisinc.com). Kinesis specializes in marketing, graphic and website design, and business writing. You can visit her marketing blog, Kinetic Ideas at: http://www.wendy.kinesisinc.com

Want to harness the power of kinetic marketing? Sign up for Kinesis Quickies, a free bi-monthly marketing e-newsletter: http://www.news.kinesisinc.com


MORE RESOURCES:

News provided by Yahoo! News and Google News

Ask SmallBiz: Requesting Public Records for Your Business - Hawaii Business Magazine

Hawaii Business Magazine

Ask SmallBiz: Requesting Public Records for Your Business
Hawaii Business Magazine
Q. A state agency compiled information that might be helpful to my small business. How do I get it? A. There is a great deal of government information that is relevant to small businesses, such as unreleased reports, information related to government ...

Small Business Administration 's lending points to optimism
As the jobless rate continues to inch downward and the economy shows signs of life, more and more small business owners and entrepreneurs are exploring options for expanding their companies, a state official said last week.

Small business lags on computer security
Small businesses have embraced the internet but 16 per cent don't use anti-virus software and 30 per cent don't use a protective firewall, a new study shows.

Video: Are small business credit cards worth it?
Small business credit cards generally have higher credit limits, richer rewards and better tracking systems, but they don't offer the same protections as consumer credit cards. Sumi Das from CBS Moneywatch.com has the details.

Romney's idea for auto hike on minimum wage could harm small biz - Examiner.com

Romney's idea for auto hike on minimum wage could harm small biz
Examiner.com
Former Massachusetts Governor Mitt Romney said on Wednesday he supports automatic hikes in the federal minimum wage. Congress has never passed legislation to put the minimum wage on auto hike. Asked for further comments by the Associated Press, ...

and more »

Small biz and targeted tax breaks moving in Fla. House - Bizjournals.com

Small biz and targeted tax breaks moving in Fla. House
Bizjournals.com
TALLAHASSEE—A House committee Wednesday approved a series of tax breaks that would save millions of dollars for small businesses --- while also helping specific taxpayers ranging from agricultural packing houses to real-estate salespeople. Gov.

and more »

Airport restaurant... small biz corner - The Jackson Citizen Patriot - MLive.com

Airport restaurant... small biz corner
The Jackson Citizen Patriot - MLive.com
By Sara Scott | sscott2@mlive.com When Don Gaddes started the Airport Restaurant and Spirits in the 1950's, it was called Don's Airport Restaurant. Gaddes continued to run the restaurant until his niece, Dianne Weems, purchased the business in 1995.

Small biz loan demand up, Federal Reserve says - CNNMoney

Small biz loan demand up, Federal Reserve says
CNNMoney
By Jose Pagliery @CNNMoney February 1, 2012: 9:18 AM ET NEW YORK (CNNMoney) -- A growing portion of the nation's banks saw a spike in demand for loans to smaller firms late last year, according to the latest Federal Reserve figures.

and more »

Home | Site Map | Privacy Statement | More Articles
© 2006